Listenting recently to a podcast with Gary Vaynerchuk and Frank Blake they discussed their thoughts on performance reviews and why they are bullshit and a waste of time.
Frank Blake & Gary Vaynerchuk
Gary Vaynerchuk is the chairman of VaynerX, a modern-day media and communications holding company, and the active CEO of VaynerMedia, a full-service advertising agency servicing Fortune 100 clients across the company’s 4 locations.
Frank Blake is the Former CEO of Home Depot, which has 350,000 employees. Yes that’s right 350,000 employees.
“I think that they’re bullshit, because they’re no different than what you were just saying before is the humans that are reviewing the humans have their own self-interest in mind in the review”. Gary V
“The number one conversation that companies need to be having is that reviews are broken. At a level that isn’t even close to helping the organisation and more importantly the people that are in it”. Gary V
“I mean reviews are one of the things that’s broken, but in most companies they won’t even explain why someone has got a promotion to everyone in the organisation. So that everybody in the organisation goes, oh I understand why Joe or Jane got that promotion because they did A,B,C and D”.
Gary explains in the interview that they were able to grow in the first 5 to 7 years on the back of being an A person and an C executor. So if you are a leader of a company or a CEO and struggling with your teams performance. Remember that you are creating the mindset of these people. Frank says “It can be very hard to hurt cats, but you can move their food”.
Frank goes on to explain that in his role as CEO on the 60th day someone bravely came into his office and said your’e really Fu)(@*g this up. The person then went on to explain look at all these gears the top gear is spinning madly. And then the gears at the bottom going out of control. He said visualise your job is to feel when the smallest gear is moving, thats your job. The smallest gear being the ones closest to the customer.
In your organisation would someone be as brave as that? Go and tell the CEO that they are making a balls up of the job? I highly doubt it!! In the review are you likely to tell HR that the CEO or management are doing a terrible job? I don’t think so. In the review HR will tow the company line and make sure they follow their values and basic HR policies. Because they will have to do their job correct and be held to account by their line manager or the leadership teams. So why can’t we just have honest and frank conversations about both the positive and negative with managers and workers? What are we afraid of?
Does your company have a standard or benchmark that you have to meet in order to get a promotion? Do you know what that is? Is it standard for everyone? Lets open up the dialogue and start having more holistic conversations about work. But remember be grateful you have a job, and remember who got you the job or who gave you the job and be grateful to them. They are the reason why you are where you are right now.